Connexant, Synaptics and laptop makers are unacceptable for not supporting their products… but Microsoft caused this issue. I have a Spectre laptop of 2017 and cant update. No new audio drivers are available from Dell, and talking with their support folks was sadly/predictable, not productive. In device manager, the device is listed as ‘Conexant SmartAudio HD.’ Via device manager, Windows says I have the best drivers for my system installed. I have considered trying to force the update via the online update tool/media creation tool … but also not necessarily looking to tempt fate with a BSOD.ĭoes anyone here have insights as to why this block has not been resolved since May? Any thoughts on how one might proceed? Looking at threads such as this > … it’s pretty clear I am not alone, but there is no word on a resolution.Īs I use the more advanced audio features the Dell has provided (INS 7353), I would rather not hack the block by installing generic drivers etc., but I am getting concerned I could run into a situation where my system will not be upgraded, ever … which does carry security and EOL issues. Well … I suspect the reason I have yet to be offered the update is some combination of these blocks:īoth these blocks show up in the notes for both 2004 and 20H2. Since July (or perhaps even earlier), Windows update has been warning/teasing me that the May Update is on the way, and will be downloaded when it’s ready for my system.
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